User Interface Session Timeout

The PowerChute user interface has a ten minute session timeout by default. Following ten minutes of inactivity, the session will be terminated and the login screen will display to enter the username and password. It is possible to increase or decrease the duration of the session timeout by editing the Web.xml file.

To change the session timeout duration:

  1. Stop the PowerChute service. For more information, see Knowledge Base article FA290624.
  2. Open the folder where the installed files are located, and locate the file at the following location:

    \group1\comp\http\html\WEB-INF\web.xml

    Open the Web.xml file with a text editor.

  3. Locate the the <session-config>  element, e.g:

    <session-config>

    <session-timeout>10</session-timeout>

    </session-config>

  4. The duration value in the <session-timeout> element can be changed. For example to change the timeout to 15 minutes, change the <session-timeout> value to 15, e.g.:

    <session-config>

    <session-timeout>15</session-timeout>

    </session-config>

  5. Save the Web.xml file.

  6. Start the PowerChute service.

The PowerChute UI will now timeout following a period of inactivity that corresponds to the new <session-timeout> value.