PowerChute Agents

The PowerChute Agents page, under the UPS Configuration menu option, lists all PowerChute Agents registered with the same NMC(s).

Loading this screen may be slow as PowerChute tries to resolve the host name for each Agent. If the host name cannot be resolved, just the IP address will be displayed. You can click on an IP address to launch the PowerChute user interface for that Agent.

A maximum of 50 PowerChute Agents can be registered with a single NMC. For more information, please view Application Note “PowerChute Network Shutdown with more than 50 computers” here.

If you uninstall a PowerChute Agent, its IP address remains registered with the NMC and must be removed manually using the NMC UI.

If System Problem Report is displayed when accessing the screen, this is because PowerChute has not received the information it requires from the NMC(s). During normal operation, this can happen due to network traffic. Try the menu selection again in a few minutes.

This may also occur if PowerChute cannot establish communication with the NMC.

See Network Management Card Troubleshooting.